Privacy Policy

This Privacy Policy describes how OredForge Fencing & IoT Solutions ("we", "us", "our") collects, uses, discloses, and protects personal information in connection with our online platform and related services. By using our site or services you acknowledge that you have read and understand this policy.

Contact: info@oredforge.run • Ibn Abdul Muttalib Street, Souq Waqif, Doha, Doha Municipality, Qatar

Information We Collect

Information you provide

When you contact us, register for services, subscribe to communications, request support, or otherwise interact with our platform, we may collect personal information such as name, email address, phone number, company name, billing and shipping information, and any content you submit.

Data from device and use

We collect technical and usage information including IP address, device identifiers, browser type, operating system, pages visited, links clicked, and timestamps. For our IoT-related services, we may collect device telemetry, status reports, and other operational data necessary to provide and maintain services.

Cookies and similar technologies

We use cookies, web beacons, local storage, and similar technologies to provide functionality, remember preferences, analyze usage, and deliver advertising when applicable. You can manage cookie preferences through your browser settings; please note disabling certain cookies may affect functionality.

How We Use Your Information

To provide, operate, maintain, and improve our platform and IoT solutions.
To communicate about products, services, updates, and security issues.
To process transactions, billing, and fulfill contractual obligations.
To personalize and optimize your experience and provide support.
To detect, prevent, and address technical issues, fraud, and other misuse.
To comply with legal obligations and protect our rights, property, or safety.

Legal Basis for Processing (for EU/EEA Individuals)

When we process personal data of individuals in the EU/EEA, our legal bases may include your consent, performance of a contract, compliance with legal obligations, and our legitimate interests such as providing and improving services, security, and fraud prevention.

Sharing and Disclosure

We may share personal information with:

Service providers and vendors who perform services on our behalf (e.g., hosting, analytics, payment processors).
Third parties when required by law, legal process, or to respond to lawful requests by public authorities.
Acquirers or successors in the event of a merger, acquisition, or sale of assets.
Other parties with your consent or at your direction.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take steps to protect personal data transferred internationally, for example through contractual safeguards and other appropriate measures consistent with applicable law.

Data Retention

We retain personal information as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the data type and the legal basis for processing.

Your Rights and Choices

You may have rights regarding your personal information, such as to access, correct, update, port, restrict or object to certain processing, or request deletion. Where applicable, you may also withdraw consent. To exercise your rights, contact us at info@oredforge.run. We will respond in accordance with applicable law.

If you are located in the EU/EEA or other jurisdictions with privacy regulators, you may have the right to lodge a complaint with a supervisory authority.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no system can be completely secure; we cannot guarantee absolute security of information transmitted to or stored by our platform.

Third-Party Links and Services

Our platform may contain links to third-party websites or integrate third-party services. We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing information.

Children

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, contact us at info@oredforge.run and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes we will provide notice through the platform or direct communication where required. Continued use of our services after changes indicates acceptance of the updated policy.